Cancellation & Refund Policy

Cancellation & Refund Policy

  1. Cancellation
  • Cancellations made 24 hours before the appointment will incur no charges.
  • Cancellations made within 4 hours of the appointment will be charged 50% of the service fee.
  • For cancellations made within 2 hours or no-shows, the full service fee will apply.
  1. Rescheduling
    • We allow one free rescheduling if requested at least 12 hours prior to your appointment.
    • Rescheduling requests made within 4 hours will incur a 25% service fee.
  2. Refunds
    • Refunds are processed only if the cancellation is within our policy.
    • Service issues are reviewed on a case-by-case basis, and refunds are provided if valid concerns arise.

Note: To ensure a smooth experience for all clients, we kindly ask for early notice in case of changes. Thank you for your understanding.

Need help?

Contact us at info@tamayazspa.com for questions related to refunds and returns.

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